The first step in the process is to SUBMIT A SUPPORT TICKET with information on your issue. We will review that information and confirm that the root cause is related to specific hardware in the system.
Depending on the subsystems affected, we will propose a plan that either involves shipping that hardware back or a visit by Accel-RF technicians for on-site repair. If the affected hardware is not under warranty or a Maintenance Agreement, a quotation covering this repair plan will be provided.